Full Version: Tech help

From: roBurky [#1]
17 Apr 2009
To: ALL

I just upgraded my desktop from not-entirely-legal XP 32-bit to student's free Vista 64-bit.

I've got trouble with my sound, though. I've installed latest drivers from the web for my motherboard and sound card. When my headphones are plugged in, Windows thinks they're unplugged. When I unplug them, Windows thinks they're plugged in.

Can anybody help?

From: LD (CULLNEAN) [#2]
17 Apr 2009
To: roBurky [#1] 17 Apr 2009

whats the make and model of the mobo and sound card?

From: LD (CULLNEAN) [#3]
17 Apr 2009
To: LD (CULLNEAN) [#2] 17 Apr 2009

Have a look at Device Manager/Sound-Video-Game Controller.

Right click items shown, then check for –Enable, update driver or roll back.
Also check - Other devices, if listed.

Not quite sure of your total system connection set-up?? Have you two audio outputs?
Speakers - rear connection, headphones - front connection.

Utilising both outputs may disengage or mute one of jack sockets.

From: roBurky [#4]
17 Apr 2009
To: LD (CULLNEAN) [#2] 17 Apr 2009

ASUS P5K SE Intel P35 (Socket 775) motherboard

Creative X-Fi Extreme Audio PCI-Express soundcard

From: roBurky [#5]
17 Apr 2009
To: LD (CULLNEAN) [#3] 17 Apr 2009

There's three possible sockets, a front panel, one on the motherboard, and one on the soundcard. I'm only using headphones in the front panel - no speakers at all.

The motherboard's audio driver and the soundcard's driver are up to date and enabled according to the device manager.

EDITED: 17 Apr 2009 by ROBURKY

From: Astrum Mortis (AM) [#6]
17 Apr 2009
To: ALL

I've not managed to get my front panel headphone jack working since I swapped from mobo to sound card sound.

From: LD (CULLNEAN) [#7]
17 Apr 2009
To: roBurky [#5] 17 Apr 2009

Open the Sounds and Audio Devices control panel (or whatever it is called in Windows Vista). Find a place in there where you see the possibility to select the Default device. Wherever you see this, select the X-Fi device.

i think............

After they're all changed to the X-Fi device, then click OK. Now do an audio test whatever way you prefer. If it's working properly, then unplug the X-Fi external device

but if your using the front jack, try swiching them to the mobo/on board sound device

From: roBurky [#8]
17 Apr 2009
To: LD (CULLNEAN) [#7] 17 Apr 2009

I can't actually find anywhere for setting the default device.

From: LD (CULLNEAN) [#9]
17 Apr 2009
To: roBurky [#8] 17 Apr 2009

Right-click the speaker icon in the notification area/system tray Choose Playback Devices

I assume you have installed the X-Fi software ?.

http://us.creative.com/support/downloads/welcome.asp

Start\All Programs\Creative\SB X-fi\Creative Console Launcher.

EDITED: 17 Apr 2009 by CULLNEAN

From: LD (CULLNEAN) [#10]
17 Apr 2009
To: LD (CULLNEAN) [#9] 17 Apr 2009

also possible the "Presence" pin on the jack socket is shorted out, (or permanently open, depending on the circuit used), which gives a false signal. I have seen similar in the past in other types of audio equipment

From: Jamie (M_PIQUET) [#11]
17 Apr 2009
To: Astrum Mortis (AM) [#6] 20 Apr 2009

I'm the same actually, except this machine came with mobo sound only. The front panel has never worked and the sound card properties have the inputs greyed out.

From: roBurky [#12]
17 Apr 2009
To: LD (CULLNEAN) [#10] 17 Apr 2009

That sounds like the most likely kind of cause.

I've managed to get sound working with the back panel on the sound card, after jiggering around with the settings, and realising I needed to restart windows media player to test a new setting.

I can only guess that there was always something wrong with the front panel, but my XP install got around it with software, and this Vista install doesn't.

I can't get microphone input working now, though.

Reply to All

Full Version: Tech help

Back to thread list | Login

© 2010 Project Beehive Forum